How do you manage cultural gaps that still exist in the workplace?
Fast forward to today, some of those cultural gaps I saw during the 80s and 90s still exist today. Even though there are Māori and Pacific cultural advisors and statutory obligations for government departments to consult, Māori or Pacific communities. They include:
- Cultural ignorance and insensitivity
- Lack of awareness of indigenous practices and lifestyle
- Differences in worldview
- Different decision-making styles
- Different approaches to closure (of tasks, of agreements, of dispute resolution)
Embracing cultural practises in your business strategy can help grow a profitable business with Maori and Pacific employees and build relationships with your Māori and Pacific stakeholders. All it requires is motivation, knowledge, strategy and action.
Not only can cultural intelligence improve team proficiency and performance, it can also help you expand into new markets, retain and recruit the right staff, build trust and increase productivity.